How Dishpatch works
Where is my food prepared?
Your food is cooked in your chosen restaurant by the chefs. It's then portioned and packed by us, ready to be sent to you.
Where do you deliver to?
We deliver nationwide, excluding areas that are too far for DPD next-day delivery, like the Highlands and the Isles.
When do I need to order by?
Orders usually close at 1PM the day before delivery date
How will my box arrive?
Your meal is delivered cold on a Friday via DPD courier, in a recyclable box. It is kept cold with ice packs and a lining of compostable sheep's wool insulation.
On the day of delivery, DPD will send your one- hour delivery window via email or SMS.
How much cooking is involved?
Our chefs have done the hard work for you - you only need to assemble (mix components together), heat (either in the oven, hob or both), garnish and plate the dishes.
For example, in Roti King's Malaysian Mee Goreng, you have to fry the noodles with a sauce, warm the curry in a saucepan and warm the rotis in a frying pan.
Inside each box, you'll find clearly labelled dishes, a menu card and easy-to-follow cooking instructions.
When can I eat it?
Each menu has a three day shelf life, so can be enjoyed any time from Friday to the end of Sunday. A best before date is included on the lid of each box.
If you've got a question or would like some help, contact our Customer Service team. Or, check out our FAQs.